FAQs
Which payment methods do you accept?
Whether credit card, PayPal, cash, advance payment or EC card – we accept various payment methods to offer you maximum flexibility.
Do you also have a shop?
Yes, we have a shop! Discover our selection of ski and sunglasses, helmets and other accessories. Visit us and find the perfect match for your style!
What happens if my ski/snowboard is stolen?
Please file a loss report with the police and get in touch with us. For further information, please refer to our terms and conditions.
Can I rent a better class on site than I reserved or booked in advance?
Of course, you can switch to a higher class at any time on site. You only have to pay the difference; no additional fee will be charged.
Can I also switch from skis to snowboards?
Yes, you can switch from skiing to snowboarding or vice versa at any time. If necessary, a difference must be paid. There is no surcharge for an exchange.
Are there any discounts for groups?
In this case, you are welcome to contact us directly. We will surely find an attractive offer for you!